Only weekday delivery is available to any USA destination; it will be specified on the product page and/or during checkout. Delivery estimates depend on destination, weight & product. Ship only on business work days.
If you receive items that have a shorter expiration date than was promised during the order process, this is known as short-dated items, and we will accept returns on these if you inform us within 24 hours after delivery.
In addition, if you have received an incorrect item due to our errors in packing or other cause, we will of course accept a return for those items. Again, you must contact immediately to arrange a return of the items in question. If there are items missing from your order, we may either resend the missing items or apply credit.
In the case of broken or damaged goods delivered, returns will be accepted on the conditions that such damages are well documented. (Pictures taken from all angles of damaged case/s) Customers are also required to immediately notify their us with a filled-out Return Merchandise Authorization(RMA) form.
